Service Desk 7.3.1 - Process Designer
We have identified an issue with Process Designer after installing/upgrading to Service Desk 7.3.1.Subject:Modifying a Process that was upgraded to 7.3.1 will corrupt that ProcessDescription: Upon...
View ArticleUser scopes don’t apply to Software Distribution tasks.
PROBLEM:User scopes don’t apply to Software Distribution tasks. NOTE: This issue only affects LDMS version 9.0CAUSE:When SchedQry resolves scopes the user that is first resolved by SchedQry receives...
View ArticleHigh CPU usage by softmon.exe in LDMS 8.8 SP4
Applies to LANDesk Management Suite 8.8 SP4 ONLY. Does not apply to any other version or Service PackProblemIt has been found that after applying SP4, client machines will have increased CPU usage by...
View ArticleTMCSVC.EXE crashes LDMS 8.8 Service Pack 4
This article applies to LANDesk Management Suite 8.8 Service Pack 4 ONLY. ProblemIn LANDesk Managment Suite 8.8 Service Pack 4 the TMCSVC.EXE will consume large amounts of memory and will then crash....
View ArticleImportant Support bulletin regarding MS KB982670 and LANDesk Management Suite...
Microsoft recently released KB982670, the Client Profile for .NET 4.0 and the beta client for .NET. On Windows Servers this client is optional and Client/Workstation operating systems it appears as...
View ArticleAmericas Phone Menu Changes
As of July 23, 2012, we have changed and consolidated our phone menus for the Americas Support Center. Please use the following guide below to determine which option to select when contacting us.
View ArticleLANDesk Mobility Manager (LDMO) 9.0.3
LANDesk is excited to announce the availability of LDMO 9.0.3. Key Improvements/Fixes Product compatibility with Google's Cloud Messaging (GCM) for AndroidFor more information on GCM please refer to...
View ArticleLANDesk Management Suite and Security Suite version 9.5 now released
LANDesk Software Inc. is excited to announce the general availability of LANDesk Management Suite and Security Suite version 9.5. This release features many new and innovative capabilities, including...
View ArticleSmartVue for LANDesk Management Suite 9.5 now released
LANDesk Software Inc. is excited to announce the general availability of SmartVue for LANDesk Management Suite and Security Suite version 9.5. For further information on the release, please refer...
View ArticleImportant Support bulletin regarding Endpoint Security Components for LANDesk...
The following issues have been identified in Endpoint Security for 9.5. LANDesk Support and Engineering are currently working on providing a solution which will be posted here once complete. For...
View ArticleLANDesk Software Version 9.5 HP ElitePad Integration
LANDesk is excited to announce the availability of HP ElitePad Support New features include: Enhanced ElitePad ManagementQuickly locate a lost or stolen ElitePadRemotely lock and wipe an ElitePad in...
View ArticleLANDesk Antivirus 9.5 SP1 "License agreement violated" error
This issue applies to LANDesk Management Suite SP1 Antivirus Issue After installing LANDesk Antivirus 9.5 SP1, an error message appears saying that the license agreement has been violated. Within the...
View ArticleLatest updates : CVE-2014-6271 or "Shellshock" (Bourne Again Shell / BASH...
We have created a new document which you can visit for the latest relating to CVE-2014-6271 or "Shellshock" (Bourne Again Shell / BASH vulnerability) and LANDESK products. Please find this...
View ArticleLatest updates: CVE-2014-3566, aka the "POODLE" issue
We have created a new document which you can visit for the latest relating to CVE-2014-3566 or "Poodle" and LANDESK products. Please find this here:CVE-2014-3566, aka the "POODLE" issue.
View ArticleAnnouncing LANDESK 9.6 Service Pack 2
The LANDESK 9.6 Service Pack 2 release is now available for download. Please refer to the following links for the Service Pack Release Information, Download links & the Readme which describes...
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